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    Terms of Use

    Please read these terms carefully before using our services.

    Last updated: 9/18/2026

    By using our services, you agree to these terms and conditions.

    Acceptance of Terms

    By accessing and using SisnaWeb services, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our services.

    These terms constitute a legal agreement between you and SisnaWeb. We recommend reading all terms carefully before using our services.

    Description of Services

    SisnaWeb provides a knowledge management and productivity platform that includes:

    • Information storage and organization
    • Collaboration and sharing tools
    • Search and indexing features
    • Integration with other tools and services
    • Technical support and documentation

    We reserve the right to modify, suspend or discontinue any aspect of the services at any time, with or without prior notice.

    Account Creation and Use

    To use our services, you must create an account providing accurate and complete information. You are responsible for:

    • Maintaining the confidentiality of your login credentials
    • Notifying us immediately of any unauthorized use
    • Being responsible for all activities that occur on your account
    • Being at least 13 years old to create an account
    • Providing true and up-to-date information

    We reserve the right to refuse, suspend or terminate accounts that violate these terms.

    Acceptable Use

    You agree to use our services only for lawful purposes and in accordance with these terms. It is prohibited to:

    • Use the services for illegal or fraudulent activities
    • Violate third-party intellectual property rights
    • Transmit viruses, malware or malicious code
    • Attempt to access unauthorized systems or data
    • Interfere with the operation of the services
    • Use the services for spam or inappropriate content
    • Share content that violates third-party rights

    Violations of these rules may result in account suspension or termination.

    User Content

    You retain ownership of the content you submit, publish or store through our services. By using our services, you:

    • Represent that you have the necessary rights to the content you share
    • Grant us a license to process and store your content
    • Are responsible for the accuracy and legality of the content
    • Acknowledge that we do not guarantee absolute content security

    We are not responsible for user-generated content and reserve the right to remove content that violates these terms.

    Payments and Billing

    Some of our services may be offered for a fee. For paid services:

    • Prices are charged in advance on a recurring basis
    • You authorize automatic charges to the payment method provided
    • Fees are nonrefundable unless otherwise stated or required by applicable law
    • We may change prices with 30 days' prior notice
    • Cancellations take effect at the end of the current billing period

    To cancel your subscription, access your account settings or contact us.

    Privacy and Data

    Your privacy is important to us. Use of our services is also subject to our Privacy Policy, which can be found on our website.

    We collect, use and protect your personal data as described in our Privacy Policy. By using our services, you agree to these practices.

    Intellectual Property

    Our services and all original content are protected by copyright, trademarks and other intellectual property laws. You agree to:

    • Respect all intellectual property rights
    • Not copy, modify or distribute our content without authorization
    • Not use our trademarks without express permission
    • Report intellectual property violations you encounter

    Any feedback or suggestions you provide may be used by us without additional compensation.

    Limitation of Liability

    To the fullest extent permitted by applicable law, SisnaWeb will not be liable for:

    • Indirect, incidental or consequential damages
    • Loss of data, profits or business opportunities
    • Temporary service interruptions
    • Actions of third parties or other users
    • Damages caused by improper use of the services

    Our total liability shall be limited to the amount paid by you for the services in the 12 months prior to the event giving rise to the claim.

    Indemnification

    You agree to indemnify and hold SisnaWeb harmless from any claim, damage, loss or expense (including legal fees) arising from:

    • Your use of the services
    • Violation of these terms
    • Content you share or create
    • Unauthorized use of your account
    • Violation of third-party rights

    This indemnification obligation shall survive the termination of these terms.

    Termination

    These terms shall remain in effect until terminated by you or by us. You may terminate at any time:

    • By canceling your account through settings
    • By contacting us to request closure
    • By ceasing to use our services

    We may terminate or suspend your access immediately if you violate these terms. After termination, you will no longer have access to the services and your data may be deleted according to our retention policy.

    Changes to Terms

    We may modify these terms at any time. When we make significant changes:

    • We will notify you by email
    • We will post a notice on our website
    • We will update the "last updated" date

    Your continued use of the services after changes constitutes acceptance of the new terms. If you do not agree with the changes, you must stop using our services.

    Applicable Law and Jurisdiction

    These terms are governed by the laws of Brazil. Any dispute shall be resolved in the courts of São Paulo, SP, Brazil.

    If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

    Contact Us

    If you have questions about these terms of use, contact us:

    Email: contato@sisnaweb.com

    Phone: +55 (11) 98173-0940