Case studies from projects delivered by SISNAWEB
These case studies present real challenges faced by our clients and how we solved them—from diagnosis and technical decisions to the outcomes achieved.
To protect confidentiality, we omit names, commercial data, and sensitive architecture details. We retain what matters most: insights that can guide new projects.
Optimizing a real-time data processing platform
The platform continuously received device data and needed to keep processing and database writes stable during traffic spikes.
Architecture of a digital platform with content, gamification, and a members area
The solution needed to combine content, users, rankings, and files in an app-like experience without overloading the server during uploads.
Corporate platform with multiple agents and knowledge bases
The project required agents with distinct roles, document access controls, and usage tracking for each operation.
Customer-service automation integrated with CRM and WhatsApp
The team already used WhatsApp for customer service but needed queues, conversation history, routing rules, and integration with AI and human agents.
Does your scenario look like one of these?
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